Senior Travel Consultant (Contract)

Gauteng- Pretoria -Retail

Publication: 31 Jul 2026

Job Description

• Ensure that all approved travel forms are obtained before releasing travel documents as per the approved travel management practice.
• To provide quality and accurate completion of domestic and international travel bookings including issue-in-exchange and all other administrative responsibilities within the expected timeframe.
• Maintain the up- to -date information on the travel operations by forwarding updated information from airlines/hotels/car rental companies to junior and intermediate consultants.
• Ensure that BARs & PARs are up-dated on an on-going basis.
• Guiding and assisting Junior Travel Consultants within the team with problems and queries.
• Ensuring that queues are cleared on a daily basis
• Daily printing of TINS and Cash-up reports
• Responsible for dedicated account/s and take control of the full span of travel activities e.g., from request until final accurate invoicing.
• Respond to all relevant calls and action email correspondence with customers within the required timeframe.
• Investigate ADM’s and provide the BSP Officer an explanation for each one, when required.
• Process all travel requirements according to the travel management practices and adhere to terms and conditions set by the travel industry regarding their products.
• Handle complex airfares, issue-in-exchange and sound knowledge of global geography.
• Mentor Junior Travel Consultants on their daily tasks as well as in-house training on the available reservations systems.
• Approve and check the work of Junior Travel Consultants

Availability

Immediately

Salary

Grade: C4

Required Qualifications

• Grade 12.
• A National Diploma in Tourism or related field.
• International fares and ticketing certificates will be an added advantage.

• Minimum of 5 years’ experience as a Travel Consultant or within a travel agency environment.
• Proven experience in handling end-to-end travel bookings (flights, accommodation, visas, insurance, and itineraries).
• Demonstrated ability to manage corporate, government, or high-volume client accounts is advantageous.

Location

Pretoria

General Details

• Operational knowledge of Travelport GDS and industry practices.
• Understanding of PFMA and public-sector procurement.
• Knowledge of traveler security, diplomatic travel protocols, and risk management.
• Travel management or industry certifications (e.g. BSP, IATA, travel systems accreditation).

Application details

Contact Name :Ms Dineo Bopape

Contact Phone:012 428 2412

Apply Now