Travelinfo

Job Description

Assisting clients with travel requirements including but not limited to booking flights, hotels, rail, arranging car hire, airport parking and advising on travel visas.

This role is to support the company's US hours and the below is non-negotiable.

Working Hours :

• 4 weeks M-F 8.45 am - 5.30 pm (EST) / 3.45 pm to 12.30 am SA time.
• 1 week M-F 8.00 am – 4.45 pm (EST) / 3 pm to 11.45 pm SA time.
• 1 week M-F 9.30 am - 6.15 pm (EST) / 4.30 pm to 1.15 am SA time.
• With 1 weekend (either Saturday or Sunday) in every 6 weeks.

Manage a portfolio of existing clients and accounts

Offer first class customer service at all times

Providing a variety of quotations to clients not favouring one airline/supplier

Following up quotations each morning to ensure we have provided what was required and offer any further help

When a quotation is cancelled try to find out if there is anything we could have done differently

Taking card payments from clients

Work with Business Account Managers to maximise opportunities and pass on relevant leads

Working closely with both Ticketing and Finance to ensure reservations/tickets are issued without any problems

Meet and exceed personal objectives in line with company KPIs and account SLAs

Attend and participate in team meetings

Identify any areas where in-house training would improve performance

Attend airline training sessions

Availability

ASAP

Salary

R25000 negotiable

Required Qualifications

Must have at least 3 years experience in handling full corporate bookings including complex international.

Galileo preferred but Amadues/Sabre will be considered.

Ability to work fully remotely and be set up from home with wifi and an inverter/UPS.  Company will provide hardware needed.

Must be able to start with the company by 16 March 2026.

Location

Remote