Travelinfo

Job Description

To effectively capture data in line with set company requirements, quality and standards, whilst handling all relative queries and communications.

DATA CAPTURE

• Capture of Rates & Policies
• Checking of rates and policies
• Apply mark-ups to rates on Tourplan (Rate Maintenance)
• Assist with Allocation capturing/ Freesale
• Scheduled Tours Loading
• Loading of all agents
• Loading of all suppliers
• Loading of Guides Accounts Statements
• Loading Exchange Rates
• Daily reports from Tourplan as requested
• Compiling Supplier Newsletters for team and updating it in Tourplan

QUALITY CONTROL

• Always ensure a high percentage of accuracy within the database.
• Record keeping as per departmental procedures.

RATE QUERIES

• Maintain supporting documentation for rate loading
• Advanced Business unit Support

TEAMWORK

• To build and maintain good relationships within the team.
• Build relationships and support all business units within the company.
• Pro-actively get involved and help with office overflow where needed
• Flexibility to assist colleagues out of normal office hours, when and if required.

SUPPLIER RELATIONSHIPS

• Understanding supplier products and contracts.
• Develop knowledge on destinations and products.

 PROJECTS

• Deliver in terms of deadlines and measurements set out in any specific projects.

SERVICE LEVELS

• Timeously, enthusiastically, and efficiently dealing with any Royal African Discoveries Brand queries.
• Meeting project planner deadline as per assigned business unit.

Availability

Immediately

Salary

R20000- R30000 CTC

Required Qualifications

Diploma in travel and tourism or similar.

Location

East Rand

General Details

• Data loading within Tourplan
• Tourplan and MS Office skills
• Building Effective Working Relationships with Business Units
• Understand rate Distribution cycle
• Understand Agent brochure cycle