Travelinfo

Job Description

Who We Are
Nestled in the Sabi Sand Game Reserve, Cheetah Plains redefines luxury safaris through avant-garde design, exclusive-use villas, and an unwavering commitment to sustainability. Recognised as a Condé Nast Readers’ Choice Top 10 World Resort and a Fodor’s Travel Best Hotel in Africa, we blend wild authenticity with meticulous service, curating transformative experiences for discerning global travellers.
 
The Opportunity
As our Revenue, Distribution & Reservations Manager, you will orchestrate the heartbeat of Cheetah Plains’ commercial ecosystem. This role demands a strategic visionary who can balance precision with innovation, optimise revenue streams, refine distribution channels, and elevate guest acquisition, all while safeguarding the lodge’s sustainability ethos. Based in Cape Town, you will collaborate closely with on-site teams, global partners, and ownership to ensure financial vitality and alignment with the lodge’s long-term vision.
This role reports to the Commercial Manager and has one direct report (Reservations Agent).

Key Responsibilities

• Revenue Strategy: Design and deploy pricing models to maximise occupancy, ADR, and profitability across all channels.
• Owner-Centric Storytelling: Craft compelling revenue packs for ownership, translating financial projections into strategic narratives that blend data-driven insights with Cheetah Plains’ brand ethos.
• Distribution Excellence: Using platforms like SiteMinder, optimise global partnerships with OTAS, luxury consortia (e.g., Virtuoso), and DMCS, ensuring market competitiveness and visibility.
• Reservations Leadership: Oversee end-to-end reservation workflows, refining PMS systems to enhance guest personalisation and operational efficiency.
• Data Mastery: Utilise advanced Excel skills to analyse trends, forecast demand, and model scenarios, transforming raw data into actionable strategies.
• Sustainability Alignment: Ensure revenue initiatives reflect Cheetah Plains’ conservation goals, embedding low-impact principles into pricing and promotions.
• Team Collaboration: Mentor the reservations team, fostering a culture of accuracy, innovation, and guest-centricity.

Required Qualifications

Who You Are

• An ambitious professional with 2+ years in revenue management, distribution, or reservations, ideally in luxury hospitality.
• Skilled in crafting owner-facing revenue packs that merge financial rigour with storytelling, inspiring confidence through clear projections and strategic vision.
• Proficient in revenue management systems, PMS, CRM, and distribution platforms (e.g., SiteMinder), with advanced Excel skills for data modelling and forecasting.
• Adept at negotiating with global partners and consortia, driven to expand market share in competitive landscapes.
• A data storyteller who can simplify complexity into compelling visuals and narratives.
• Passionate about sustainable travel, balancing profitability with environmental stewardship.
• A collaborative leader who thrives in fast-paced, remote environments.
• Fluent in English; additional languages are a plus.

Location

Cape Town

General Details

Why Join Us?

• Impact: Shape the future of an award-winning safari lodge at the forefront of sustainable luxury.
• Growth: Access cutting-edge tools, global luxury networks, and mentorship from industry pioneers.
• Purpose: Support conservation initiatives protecting Sabi Sands’ wildlife and empowering local communities.
• Lifestyle: Hybrid flexibility in Cape Town, with regular lodge visits to stay connected to the wilderness.

Apply Now
If you’re ready to turn spreadsheets into stories and revenue strategies into wilderness impact, submit your CV and cover letter to Selmarie Van Deventer at [admin@cheetahplains.com - click on the "Apply Now" button]. Highlight your expertise in Excel, owner communication, and passion for sustainable hospitality.
 
Cheetah Plains is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all team members.
 
Where data meets the wild.