Travelinfo

Job Description

Temporary (3 months)

Deal with escalated variances and queries e.g. Non-payment outside contractual agreements, banking, corporate credit cards, invoices from Reconcile Statements

• Obtain statements from banks or websites
• Generate Wings statement from the AGM accounts system
• Upload the statements into CSV file to create a spread sheet and process through the GoReconcile system to run the reconciliation
• Match the statement with reconciled spread sheet
• Follow up on non-reconciled items
• Prepare the pack for the client when balanced 10%

Prepare Packs for Clients

• Create a pack with reconciled statements supporting invoices that appear on the clients statement such as Wings invoice, supplier invoice and any other documentation as required by the client to facilitate payment
• Order the documents as per the reconciled spread sheet
• Forward documents to the client either electronically or arrange for hand delivery depending on the clients requirements 40%

Resolve Queries

• Accept calls from clients via telephone or email
• Respond to queries within the turnaround time limit according to the process
• Revert to the client with resolutions either telephonically or via email
• Escalate queries based on the nature of the query as necessary 30%
• Call clients prior to the payment time to ensure that all documents have been received, and request payment
• Refer to the age analysis and contact clients accordingly to ensure payments are made within the Service Level Agreement time frames
• Initiate the process of sending letters to clients according to the standard procedure for collections and escalate should the client not meet the deadlines

Availability

Immediately

Salary

Market Related

Required Qualifications

Diploma/Certificate in Accounting, Finance/related field (Accounts Recievable certification)

Location

Johannesburg

General Details

• 3 - 5 years’ in a senior debtors role
• Grade 12 with a bookkeeping course
• Microsoft Office Suite - basic