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Investec Travel Division of Investec Ltd

Flight Consultant (Permanent) South Africa -Retail
Pub: 28 Jul 2022

Job Description

Consult with Investec clients in order to compile domestic, regional and/or international tickets whilst delivering service excellence. The role entails working closely with the online team to manage all support functions related to online tickets including special requests and schedule changes. This role requires a sense of wanderlust travel combined with commitment and passion whilst upholding a duty of care for clients
 
The result
  • Meeting and exceeding all client travel requirements.
  • Demonstrate high attention to detail & strong administrative skills.
  • Strong sense of Team underpinned by knowledge sharing and mentorship culture.
  • Input and drive TBI strategic direction and understand broader Investec Ecosystem.
  • Nurture, grow and maintain matured relationships with clients, stakeholders, and broader team.
  • Provide high sense of client service and operate professionally and efficiently with external and internal stakeholders.
  • Deliver a refined proactive problem-solving approach
  • Curiosity to learn and continue professional development.
  • Willingness to work a flexible schedule and a high work ethic (available to all clients)

Required Qualifications

Experience, skill and capability

  • Minimum 8-year advanced ticketing experience
  • Proficient in Global Distribution System (Amadeus)
  • Aptitude for IT systems (training will be provided on internal systems)
  • Strong knowledge of International Fares
  • Proactive approach to travel (e.g., schedule changes / airline grounding, weather)
  • Anticipating client’s challenges and proactively solving
  • Attention to detail with a high level of accuracy
  • Excellent verbal and written communication skills
  • Ownership, Accountability & Responsibility

Location

South Africa

General Details

The Investec Culture
At Investec we look for dynamic, energetic people filled with tenacity, integrity and out of the ordinary thinking. We value individuals who in turn value our culture that is, a can-do attitude while challenging convention. Diversity, competency, and flexible leadership are respected in pursuit of the growth of our business.

To apply go to: https://careers.investec.co.za/jobs/vacancy/travel-consultant-6604-sandton/6622/description/

Application details

Contact Name :Investec Careers

Investec Travel Division of Investec Ltd