Consult with Investec clients to determine their expectations for a travel experience and to provide them with the best travel options according to those requirements. The role will entail a deep understanding of client’s travel needs and creating sound relationships to deliver bespoke travel in partnership with the client. This role requires a sense of wanderlust travel combined with commitment and passion whilst upholding a duty of care for clients.
- Meeting and exceeding all client travel requirements.
- Demonstrate high attention to detail & strong administrative skills.
- Strong sense of Team underpinned by knowledge sharing and mentorship culture.
- Input and drive TBI strategic direction and understand broader Investec Ecosystem.
- Nurture, grow and maintain matured relationships with clients, stakeholders, and broader team.
- Provide high sense of client service and operate professionally and efficiently with external and internal stakeholders.
- Deliver a refined proactive problem-solving approach
- Curiosity to learn and continue professional development.
- Willingness to work a flexible schedule and a high work ethic (available to all clients)
Experience, skill and capability
- Typically, 10 years experiencing in travel consulting.
- Experience in Global Distribution System (Amadeus) as well as NDC – New Distribution Capability).
- Proactive approach to travel (e.g., schedule changes / airline grounding, weather).
- Anticipating client’s challenges and proactively solving.
- Finance, CRM and technical finesse
- Product knowledge
- Ability to navigate differing systems and manage relationships. Suppliers / Tour operators.
- Attention to detail with a high level of accuracy.
- Excellent verbal and written communication skills.
- Excellent travel acumen & commerciality.
- Ownership, Accountability & Responsibility.
The Investec Culture
At Investec we look for dynamic, energetic people filled with tenacity, integrity and out of the ordinary thinking. We value individuals who in turn value our culture that is, a can-do attitude while challenging convention. Diversity, competency, and flexible leadership are respected in pursuit of the growth of our business.
To apply go to: https://careers.investec.co.za/jobs/vacancy/travel-consultant-6604-sandton/6622/description/
Contact Name :Investec Careers