Main purpose of role
The main purpose of the position is to process invoicing of BSP Air tickets that reject, balance the GDS Sales report and process refunds and EMD refunds as per consultant's requests.
Invoicing of BSP Air tickets. Processing of Refunds on BSP Link & the GDS system on a daily basis. Ensuring that the correct values are processed for refund in order to minimize ADM’s received for errors. Ensuring that the correct cancellation penalty is applied to each refund. Issuing of credit notes for refunds processed. Replying to refund queries logged via our web within 24 hrs. Following up on submitted refunds via BSP Link which are older than 1 month, on a monthly basis. Assisting when necessary in the BSP Department. Accuracy and attention to detail. Ability to work under pressure.
Travel certificate / Diploma.
Minimum 1 years’ experience. Recon knowledge advantageous. Knowledge of how to calculate & process refunds on the GDS. Knowledge of processing refunds on BSP Link.
Travel Agency in Cape Town.
Contact Name :Nono Mantjiu