Travelinfo

Job Description

• The Travel Group is a specialist in Corporate Travel Management. We pride ourselves on customising each travel experience according to our clients' unique needs, service requirements, and budget. Our team of proactive and solution-focused thinkers ensure a seamless travel experience.  

• VIP High End Corporate Travel Consulting Experience
• You should be in the Top 3 in your business and have also have leisure travel experience. 
• High performance, proactive, solution focused with the highest level of attention to detail & accuracy, leaving no room for errors. 
• Provide a seamless service, proactively handling requests, often including an item where you exceed your client’s expectation & provide expert travel recommendations. 
• Must be sales oriented as the position involves working towards targets; incentives are payable for sales achievements. 

• Ensure basic enquiries are actioned within 30min, you may request your teams support to achieve this goal. 
• Provide quality advice & relevant information to clients. 
• Listen to client’s needs; give options explaining why you’ve given each option, considering directness of routing, cost, and client preference. 
• Keep client confidentiality within The Travel Group
• Visit your clients at least once every 6 months at their offices. 

• Amadeus experience (can be cross trained)
• Outlook & Penguin (back-office system)

• Complete all quotes & the days invoicing before leaving the office for the day. 
• Handle payment to suppliers and from clients.
• An understanding of basic mathematics with good writing skills including the ability to write business emails, reports, and memos. 
• Good oral skills with the ability to confidently handle one-on-one and small group situations. 
• A capacity to evaluate facts and information and make decisions, including analysing associated problems, based on those facts. 
• Extensive travel experience. 
• Ability to perform and follow through tasks without direct supervision or being directed, including searching for relevant information, and logically overcoming unforeseen obstacles. 
• Efficiently balance the need to meet deadlines and work speedily under time pressures while maintaining high standards. 

Availability

ASAP

Salary

R55 000 OTE

Required Qualifications

• Support, encourage and offer help to other members. 
• Share product knowledge and information on fares/destinations. 
• Be open to constructive feedback. 
• Take ownership for general tasks and duties in the office. 
• Consideration and respect for other team members. 
• Adaptable approach to change. 
• Keeping accurate detail of travel arrangements. 
• Attend industry training, seminars and after work events as requested. 
• Adhere to The Travel Group ethics, values & culture. 
• Grow existing clients to their maximum, look for leads, referrals, and any opportunities for further growth. 
• Work efficiently to achieve both individual and team monthly sales goals

Location

Randburg, Johannesburg

General Details