Job Description
To arrange journeys to Southern Africa for Groups & Group Series travellers via overseas agents.
- Reservations of all services requested by clients
- Acknowledge receipt of written requests received from agents
- Assess client needs in terms of special interests, special needs, and affordability/budget
- Respond to written requests and provide written confirmations
- Quoting of all services requested by clients within the required turnaround time
- Loading reservations and PCM on Tourplan
- Ensure confirmation of services with suppliers
- Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations
- Arrange Meet and Greets as required
- Manage allocations
- Manage rooming lists deadlines
- Documentation Management of all Reservations:
- Itinerary planning and layout
- Compile travel packs for clients
- Vouchers
- Rooming lists
- Filing
- Ensure that clients invoiced for all services and invoices provided to clients timeously
- Manage payments and Account queries
- Book tour guides services as required
- Manage MOD phone and queries as required
Availability
ASAP
Salary
Negotiable depending on experience - medical aid and provident fund
Required Qualifications
- Matric / Grade 12
- 3 – 5 years Inbound Tourism industry experience
- Experience in Groups & Group Series
- Understanding complex and detailed costing and itineraries for groups
- Travel & Tourism qualification would be preferable
- Tourplan knowledge and execution would be preferable
- Knowledge of customers’ needs / experience dealing with the German market would be preferable
- Excellent South African and Regional geographic knowledge
- Strong logistical knowledge
Location
JHB North
General Details
Inbound Tour Opertator in JHB North
Application details
Contact Name :Jean Rymer
Contact Phone:011 789 3337
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