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Professional Career Services

Inbound Groups and Groups Series Consultant - (JR410825) (Permanent) Gauteng- JHB North -Other
Pub: 11 Jul 2025

Job Description

To arrange journeys to Southern Africa for Groups & Group Series travellers via overseas agents.

  • Reservations of all services requested by clients
  • Acknowledge receipt of written requests received from agents
  • Assess client needs in terms of special interests, special needs, and affordability/budget
  • Respond to written requests and provide written confirmations
  • Quoting of all services requested by clients within the required turnaround time
  • Loading reservations and PCM on Tourplan
  • Ensure confirmation of services with suppliers
  • Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations
  • Arrange Meet and Greets as required
  • Manage allocations
  • Manage rooming lists deadlines
  • Documentation Management of all Reservations:
    • Itinerary planning and layout
    • Compile travel packs for clients
    • Vouchers
    • Rooming lists
    • Filing
  • Ensure that clients invoiced for all services and invoices provided to clients timeously
  • Manage payments and Account queries
  • Book tour guides services as required
  • Manage MOD phone and queries as required

Availability

ASAP

Salary

Negotiable depending on experience - medical aid and provident fund

Required Qualifications

  • Matric / Grade 12
  • 3 – 5  years Inbound Tourism industry experience
  • Experience in Groups & Group Series
  • Understanding complex and detailed costing and itineraries for groups
  • Travel & Tourism qualification would be preferable
  • Tourplan knowledge and execution would be preferable
  • Knowledge of customers’ needs / experience dealing with the German market would be preferable
  • Excellent South African and Regional geographic knowledge
  • Strong logistical knowledge

Location

JHB North

General Details

Inbound Tour Opertator in JHB North

Application details

Contact Name :Jean Rymer

Contact Phone:011 789 3337

Apply Now

Professional Career Services