Travelinfo

Job Description

• Craft and arrange comprehensive travel itineraries for both individual and group clients across Southern Africa.
• Conduct meticulous assessments of agents’ needs to provide high-quality services tailored to their requirements, budget, and capabilities.
• Develop imaginative strategies to create and compile 828 quotations and itineraries.
• Compile and manage rooming lists.
• Manage release dates of services booked.
• Design bespoke leisure itineraries innovatively tailored to the preferences of individual travellers and groups.
• Ensure precise and punctual completion of all quotations, consistently meeting specified deadlines.
• Maintain open and effective communication with agents throughout the entire quotation process until finalizing arrangements.
• Follow up diligently on quotations to promptly secure confirmations.
• Issue invoices to agents upon confirmation of bookings, ensuring accuracy.
• Correctly submit invoices for payment along with the costing sheet for every file.
• Promptly address client inquiries and acknowledge new requests.
• Provide daily updates to the Managing Director in a timely manner.
• Ensure agents adhere to payment and cancellation terms.
• Enforce compliance with supplier booking and cancellation policies, making timely adjustments as needed.
• Negotiate with suppliers to secure better rates for confirmed business.
• Hand over finalized quotations to the operations team for ground service management.
• Ensure clients receive their finalized itineraries and hotel vouchers promptly, prepared by the operations team.
• Maintain consistent and transparent communication with agents, sales teams, preferred suppliers, and colleagues.
• Be willing to work additional hours when necessary-essential.
• Actively promote products and services to enhance guest experiences.
• Be available after hours for any emergencies via telephone or in the office.
• Respond to emails and WhatsApp messages promptly.
• Renegotiate confirmed files with suppliers to obtain rate reductions.
• Research destination specifics, including travel costs, customs, weather conditions, and conduct thorough research to explore various travel destinations and provide informed recommendations.

Salary

R25000 - 30000 CTC

Required Qualifications

• A qualification in tourism
• Min 5 years' experience in an Inbound tour consultant position

Location

Cape Town

General Details

• Tailored FIT packages for individual travellers.
• Group packages designed for various occasions.
• Adventure packages for the thrill-seekers.
• Exclusive Female Group Trove/ for unique experiences.
• Customized Family Holidays for memorable moments.
• Romantic Honeymoon Packages for dream getaways.
• Incentive packages for corporate rewards and recognition.
• Convenient Domestic Flight arrangements for seamless travel logistics.