Travelinfo

Job Description

Fixed Term Contract for 12 Months

ABOUT THE JOB:
Responsible for the day to day travel activities of the agency. Oversee functions of all Travel Consultants. Coordinate and guide the consultants to work for the customer’s satisfaction.

KEY RESPONSIBILITIES: 

• The development and upkeep of constructive relationships to provide effective and sufficient business outputs.
• The capturing, upkeep and processing of data and information in terms of all travel arrangements.
• To ensure that all approved travel forms are obtained before releasing travel documents as per the approved travel management practice.
• To maintain the up- to -date information on the travel operations by forwarding updated information from airlines/hotels/car rental companies to junior and intermediate consultants.
• To liaise with airlines, hotels and transport companies regarding information required by the client.
• Responsible for dedicated account/s and take control of the full span of travel activities e.g., - from request until final invoice, including international travel.
• To process all travel requirements according to the travel management practises and adhere to terms and conditions set by the travel industry regarding their products.
• To make prompt decisions on behalf of the customers to his advantage e.g. cost effective available flights subject to approval of the client. 
• To assist with the requirements needed for visa applications.
• To collect all money outstanding on COD tickets.
• Handle complex airfares and accommodation in premium hotels.

Required Qualifications

QUALIFICATIONS AND EXPERIENCE:

• Grade 12 or NQF level 4, Tourism Diploma (3years)
• International fares and ticketing certificates.
• Various travel related seminars
• 5- 7 years’ experience within the travel environment 

KNOWLEDGE & FUNCTIONAL SKILLS:

• Job related knowledge is gained through the daily operations of the travel office seeing to the customers’ needs and requirements.
• Galileo Certificate, Quick Trav and Papertrail

Location

Pretoria

General Details

To apply, send your Curriculum Vitae to vacancies@armscor.co.za - click on the "Apply Now" button.
 
NB: All applicants must indicate reference number of the position they are applying for in the subject heading.

Short-listed candidates will be subjected to reference checking, verification of personal data and security clearance as part of the selection process.  In line with Armscor’s commitment to compliance with the Employment Equity Act, preference will be given to suitable candidates from designated groups.  People with disabilities are encouraged to apply.

The closing date for applications is 14 May 2025.  Late applications will not be considered.