Job Description
Job Description
Summary:
- Competent handling of all aspects of domestic, regional, and international travel
- To ensure customer satisfaction
- To enhance profitability
- To sustain clients (Build relationships with clients to ensure repeat business)
Key Responsibility (Include the following – list is not exhaustive and other related duties may be assigned)
- Client consultation and sales.
- Advise clients on travel options including flights, accommodation, tours, visas and insurance.
- Handle bookings for complex Itineraries, group travel, and VIP clients.
- Bookings and Administration.
- Make reservations using GDS (eg, Galileo)
- Issue and reissue airline tickets, handle changes and cancellations and be willing to work overtime.
- Manage travel documentation and ensure all bookings comply with regulations.
- Negotiate rate and competitive pricing for clients.
- Offer after sales support and handle complaints or travel disruptions.
- Build and manage long term client relationships.
- Support junior consultants with training and daily inquiries.
- Share product knowledge and sales strategies with the team and reporting of targets.
Availability
02 November 2026
Required Qualifications
Qualification:
Education/Experience
- Bachelor’s degree or relevant diploma in Travel & Tourism, with at least 2-5 + years’ experience as Intermediate Travel Consultant.
- Experience in travel planning and tour operations.
- Galileo (Travelport), & Excellent knowledge of the GDS and geographical knowledge
- Problem solving skills.
- Ability to work under pressure
- Excellent customer service
- Knowledge of inter-airline policies and endorsement procedures
- Understanding and ability to interpret and explain domestic, regional, and international fare rules
- Basic knowledge in Microsoft
Location
Gauteng
Pretoria
General Details
If you meet the above requirements, please forward your CV to: Email: vacancy@ashcortravels.co.za - click on the "Apply Now" button. Subject Line: Application – Intermediate Travel Consultant
Closing Date: 25 October 2026. Only shortlisted candidates will be contacted.
Application details
Nthabiseng Maroane
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