Job Description
- Responsible for full Travel Shop Reservation administration and control.
- Overall administration and control to ensure reservation accuracy and timeous processing of booking information, checking for availability of properties, confirming bookings with 3rd party suppliers, other related administrative work and provide back-up to reservation consultants.
- Administration needs to ensure that this CRM information is received timeously and entered the system for BCV purposes.
- Checking on CRM information and assisting consultants in getting the information timeously – this will include reaching out to consultants for follow up. CRM information must be complete and timeous.
- Running camp calendars to review bookings for accuracy and completeness. Investigate any discrepancies and rectify with consultants.
- Assisting consultants with problem solving
- Assist with improving response times i.e. assist with last-minute bookings and checking availability with camps directly.
- Assist with booking 3rd party products, including confirmations, cancellations and checking invoices to vouchers.
Availability
Immediately
Salary
Negotiable on experience
Required Qualifications
Qualification:
- 1 – 2 Years in reservation administration with a similar role and responsibility.
- Can work well in MS Office (Excel).
- TourPlan system - desirable.
- Nightsbridge – desirable.
- Product knowledge – Botswana, Namibia and South Africa
Location
Western Cape
Cape Town- Southern Suburbs
General Details
Full time office opportunity.
Application details
Nono Mantjiu
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