Job Description
- Build close relationships with all Agents and Sales Team.
- Include a minimum of 20% new touring options per proposal and ensure that the proposal is prepared as per agreed processes and communication around the proposal is clear, engaging and sales orientated.
- Ensuring high attention to detail is always maintained
- Strive towards successfully converting RFPs
- Prepare and design creative itineraries & proposals.
- Prepare excel costings.
- Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling).
- Striving towards exceeding and maximizing revenue.
- Applying processes: rate negotiations, negotiate terms and conditions, booking accommodation and services as required
- Create and update tracking documents
- Ensuring proficiency in that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy.
- Ensure VIP’s receive appropriate attention.
- Assist with all other reasonable requests where required.
- Ability to work un-supervised and under pressure.
Salary
Salary : R17000-R25000 + medical aid & Provident fund
Required Qualifications
Qualification:
Skills
- Tour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 5 years.
- Excel experience is an advantage
- Creative itinerary design, quoting & sales.
- Excellent relationship building skills.
- Team- work and be able work autonomous when required.
- Good product knowledge of Southern Africa.
- Good office/administration skills
- Understanding of on the ground operations and excellent quality control.
- Good English communication verbal and written.
Location
Gauteng
Johannesburg
Application details
Jean
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