Handle client booking from start to finish, maintaining regular contact client throughout duration of trip to ensure total satisfaction and repeat business.
Resolve queries and complaints quickly and efficiently.
Respond to both telephone and email enquiries.
Prepare quotes.
Ensure client payments are taken in a timely fashion.
Minimise costing errors.
Monitor and communicate client feedback.
ASAP
Negotiable depending on experience
Qualification:
At least 5 years’ background of working in a travel-sales environment.
5 years experience with GDS – Amadeus.
Understanding of working in a luxury travel environment dealing with VIP/high net worth individuals and their demands.
Target driven and sales focused with proven successful sales track record.
Well-earned and proven reputation for genuinely outstanding excellent customer service.
Creative flair for designing above & beyond luxury travel experiences with the ability to execute concepts through to completion.
Knowledge and travel awareness of the main luxury hotel groups.
Knowledge and travel understanding of at least 3 of the following regions; Europe And Scandinavia/ Australasia/ Americas/ Middle East/ India And Indian Ocean/ Far East.
Having travelled internationally will be an advantage.
Capable of driving new business and sales.
Gauteng
JHB North
Must be able to work 9 - 6 working hours.
Afterhours on a rotational basis.
Jean Rymer