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Professional Career Services

Groups Sales Agent (11007JR) (Permanent) Gauteng- JHB North. -Wholesale
Pub: 03 Jul 2019

Job Description

To effectively and efficiently promote group bookings.  Assist Travel Partners as well as Events Companies with group bookings.  Deal with direct clients. Provide superior customer service to encourage repeat business.  To service customers by identifying individual needs and recognising selling opportunities in order to achieve and exceed revenue targets, while maintaining company’s corporate standards.  To offer service excellence to all our clients.  Maintain business relationships with clients and suppliers.

Answer all incoming calls effectively and efficiently.  Quote and setup new group requests in the system.  Managing group bookings, this includes quoting, creating the group, completing  pricing form, making the bookings, chasing payments, ensuring that the Group Invoice balances to system, obtaining passenger names and details, ensuring contracts and booking registration forms are signed and issue tickets.  Manages special projects that arise.  Responding to incoming emails.

Availability

ASAP

Salary

R12-R18000 per month

Required Qualifications

Matric, Grade 12.

Travel & Tourism Diploma.

Minimum three years Groups/MICE experience.

Minimum three years tourism experience.

Computer literacy including MS Word, PowerPoint and Excel.  Excellent telephone etiquette.  Ability to communicate and liaise with internal and external customers.  Good interpersonal skills.  Ability to work under pressure.  Customer focussed.  Attention to detail.  High work standards.  Punctual.  Flexible.  Team player.  High degree of accuracy.

Strong customer focus. Self- motivated and disciplined.  Ability to work under pressure.  Organised.  Culturally aware.  Resilient and pro-active.  Empathetic.  Enthusiastic and energetic.  Punctual.  Flexible.  Team player.  Deadline focussed.

 

Location

JHB North.

General Details

Tour Operator in JHB North.

Application details

Contact Name :Jean Rymer

Contact Phone:011 789 3337

Apply Now

Professional Career Services