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TravelGround

After Hours Ticketing Agent (Permanent) Western Cape- Cape Town -Ticketing
Pub: 15 May 2019

Job Description

After Hours Ticketing Agent:

Our company, a fast-growing online travel and tourism business based in Westlake, is expanding.  We are looking for a dynamic, energetic and professional individual, who shows a passion for excellent customer service.  The company is offering a permanent position and the successful candidate's primary role will be ticket flight bookings that come through our online portal.

Availability

Immediately

Salary

R 15 000.00 negotiable

Required Qualifications

Minimum Requirements:

  • Fully bilingual in Afrikaans and English as you will primarily be dealing with Afrikaans-speaking clients, so full Afrikaans fluency (spoken, written and read) is required.
  • 2-5 years of experience working on Amadeus.
  • 2 years minimum of experience in ticketing. Must have a sound understanding and knowledge of fares and ticketing systems and procedures.
  • Must be in possession of a valid Amadeus Certificate.

What will be expected of you?

  • To provide a high level of customer service.
  • Be able to converse with and advise management on client feedback.
  • The ability to work independently, with strong organisational- and administration skills, attention to detail and excellent time-management skills.
  • An excellent understanding of airline terms and travel industry knowledge.
  • Must have strong computer skills
  • Carry out addition assigned tasks.

The successful candidate will possess the following traits:

  • Positive attitude towards learning, problem-solving and teamwork.
  • Understands the nature of excellent customer service.
  • Adaptability to change.
  • Solution based approach (out-of-the-box thinking)
  • Hard working and motivated.
  • Thrives under pressure.

Location

Cape Town

General Details

Working Hours:

Working hours will be from Monday-Thursday, 16:00 to 00:00 (midnight). You will also be required to work on public holidays.

Application details

Contact Name :Marosane

Contact Phone:0212007582

Apply Now