The main purpose of this role is to raise invoices, pull reports for low cost carriers, action requests and process queries.
Duties and Responsibilities
- Once the call centre consultants have confirmed by email that an Online Hotel booking is valid the invoice needs to be raised.
Referral Invoicing: Accommodation, Insurance and Car Hire
- Raise all invoices as sent by consultants for bookings paid for with the client’s credit card.
- Release all invoices raised from commission tracking daily.
- Pulling bus ticket report daily to invoice
- Pulling Mango ticket report from PnP web site daily to invoice
- Accurately process all protas actions queued.
- Clear all actions daily.
- Check and attend to any e-mailed queries
- Update and clear pending query file on e-mails
- Acknowledge queries , complaints and queued protas actions within 24 hours.
- Basic computer skills (MS Word, MS Excel, Outlook)
- Basic Recon skills
- Good written and verbal communication skills in English
- Previous experience in Travel environment advantageous.
- Administration experience in a finance environment.
- Able to work under pressure and
- Ability to interact with people.
- Be open minded in an fast past changing environment.
- Team Player
Submit applications to:-
Contact Name :Wardah Smith